WPrime Connect
Last updated: November 12, 2026
WPrime Connect is an application by WPrime Web Solutions LLC, an Illinois limited liability company operating under the brand name WPrime Agency ("WPrime", "we"). It lets the businesses we work with connect their own social media, video and ad accounts to our team, so we can report on their performance and manage the content they approve. You sign in on each network's own page, choose what to share, and can disconnect at any time.
Privacy Policy · Terms of Service · Data Deletion
Who it is for
WPrime Connect is for businesses that have engaged WPrime Agency for social media, content, advertising or analytics services, and for the people at those businesses who manage their accounts. It is not a self-service product for the general public. You open it only through a personal link that WPrime sends you when you start working with us. The person who connects an account must be its owner or an administrator the business has authorized to grant this access.
How it works
- You get a personal link. It lists only the networks you asked us to work on, and for each network one of two options: Reports only (read access) or Reports and publishing. You can use the link to connect accounts for 14 days.
- You connect each account. Press the button for a network, sign in on that network's own page and approve what WPrime Connect may access. We never see or store your passwords.
- You choose what to share. On Facebook and Instagram you usually choose your Pages, accounts and ad accounts in Facebook's own dialog. Where a network gives us access to more accounts than you want to share, WPrime Connect shows a list, and we record and work only with the ones you tick.
- You see the status. The link page shows which accounts are connected and which need attention. When a connection stops working, the link page marks the account as needing attention, and our team is alerted and will contact you. If the 14-day window has passed, you may need a new link to reconnect.
- You see your accounts in one dashboard. The dashboard first opens from your link while the link is still valid, and stays available for 90 days from the day the link was created unless WPrime extends it. It shows your connected accounts' recent posts, comments and statistics. From there you can ask us to publish, edit or delete posts and to reply to or hide comments, where the network and your option allow it (see the table below).
- We carry out only what was agreed. Every request is reviewed by a WPrime team member, who approves it only after confirming it with you. Only then do we carry it out on the network. The only exception is WPrime's own test accounts in the demonstration organization we use for the networks' app reviewers: requests on those accounts are approved automatically.
- You can disconnect at any time. See "Disconnecting and deleting your data" below.
What WPrime Connect does with your accounts
TikTok and Pinterest are not available yet. They become available after each platform approves our app; until then your link page shows them as Not available yet. Their rows below describe how WPrime Connect works with them once available.
| Network | What we access | What the dashboard can do (only with the "Reports and publishing" option) |
|---|---|---|
| YouTube (Google) | Your Google account's unique ID (openid), used only to identify who connected the channel; your channel's details; your videos and their metadata; YouTube Analytics reports; comments on your videos. |
Reply to comments on your videos. WPrime Connect does not upload, edit or delete videos. |
| Facebook Pages (Meta) | The Pages you choose: their posts, Page insights, and comments with the name and ID Meta provides for the commenter. | Publish text, link and photo posts; edit and delete Page posts; reply to and hide comments. |
| Instagram (Meta) | The Instagram professional accounts you choose: their posts, insights and comments. | Publish a single photo post; reply to and hide comments. Instagram posts cannot be edited or deleted from the dashboard. |
| Meta ads | Read-only performance data for the ad accounts you select (in your business portfolio or your personal ad account). | Nothing. Ad accounts are read-only. |
| Threads | Your profile's name, username and picture; your posts and their insights; replies to your posts. | Publish text and photo posts; reply to replies; hide replies. Threads posts cannot be deleted from the dashboard. |
| LinkedIn Pages | Only Pages where the person who connects is a Super admin. The connecting member's name and member ID (not their photo); the Page's posts, comments and statistics, and follower count; the Page's followers only to mention a follower in a post you approved. The dashboard shows comment text without the commenter's identity. LinkedIn has a single option, "Reports and publishing". | Publish, edit and delete Page posts; reply to comments. Comments cannot be hidden from the dashboard. |
| TikTok (when available) | Your business account's profile and statistics, your videos and their statistics, and comments on your videos. | Reply to and hide comments only. WPrime Connect does not publish TikTok videos. |
| Pinterest (when available) | Your business account's profile, boards (to choose where a Pin goes), Pins and analytics; with the ads reports option, campaign analytics for your ad accounts. | Create, edit and delete Pins on your existing boards. WPrime Connect does not create or change boards. |
Nothing is published without approval. Every post, Pin, reply, edit, deletion and hidden comment is carried out only after a WPrime team member approves your request after confirming it with you (with the single exception for WPrime's own test accounts described above).
How we use Google user data
When you connect a YouTube channel, WPrime Connect asks Google for the openid permission, only to get your Google account's unique ID so we know who connected the channel (we do not receive your email address or Google profile), and for permission to read your channel and its YouTube Analytics reports. If your link uses the "Reports and publishing" option, it also asks for permission to reply to comments on your videos.
We use this data only to provide the services you engaged us for: to show you and the WPrime team members assigned to you your own channel's data, to prepare reports for you, and to post the comment replies you approved. To help our team draft replies and analyze your channel's performance, we may send the text of a comment you want to answer (without the commenter's name, photo or channel ID) and your own content and statistics to our AI service provider, Anthropic, PBC, which may not use it to train its models. When you ask us to reply to a comment, your request, including the comment excerpt and your reply, is sent to our team's internal approval tool on Telegram. We do not sell Google user data, use it for advertising, use it to train AI models, or combine one channel owner's data with another channel owner's data.
WPrime Connect's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
WPrime Connect uses YouTube API Services. By connecting a channel, you agree to be bound by the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy. Details are in Section 6.4 of our Privacy Policy.
What we never do
- Ask for or store your passwords.
- Sell your data or use it for advertising.
- Combine your data with another client's data, or use it to research or benchmark competitors.
- Build profiles of individual people from your followers or commenters.
- Use your data to train AI models.
- Carry out a request that was not approved after confirming it with you.
Disconnecting and deleting your data
Disconnect. Press Disconnect next to an account on your link page or in your dashboard. The account shows Disconnecting and the disconnection completes within minutes: we stop collecting data, delete our access token and, where the network lets apps revoke access, also revoke our access at the network. For Threads, LinkedIn, Pinterest and connections made through a Meta business portfolio, the app may still appear in the network's settings until you remove it there; our token is deleted either way. Disconnect on the link page keeps working after the 14-day window, unless WPrime cancelled the link. It covers only accounts connected with that link; for any other account, email privacy@wprime.studio and we will disconnect it for you.
Removing access in a network's own settings. This stops our access, because the network then rejects our token, but it is not the same as Disconnect. On Facebook, Instagram and Threads, removing the app sends us an automatic deauthorization or deletion request, and we act on it as if you had pressed Disconnect. This does not work for connections made through a Meta business portfolio, which that request cannot identify: for those, press Disconnect or email us. For other networks, we check every connection daily; when we see that access was removed, we stop collecting data and contact you to confirm whether to delete what we hold. To have your data deleted, press Disconnect or email privacy@wprime.studio.
How long we keep data. We keep data from connected accounts only while the connection is active and as long as we need it to provide the services, within each network's limits. After you disconnect an account or ask us to delete its data, we delete it within these limits:
- Facebook, Instagram, Threads, TikTok and Pinterest: within 30 days.
- Meta ads data: kept while our client relationship lasts and the data is needed for the services; deleted within 30 days after you disconnect the ad account or ask us to delete it.
- YouTube: within 7 days.
- LinkedIn: within 10 days. If our reporting tools receive a LinkedIn commenter's name or member ID, we delete it within 24 hours.
Your dashboard fetches information from the network when you open it and keeps it in a temporary cache for no more than 24 hours (one hour for Pinterest). Our team enforces these limits with an internal retention tool. The full schedule is in Section 6.12 of our Privacy Policy.
Backups. Our platform database is backed up nightly in encrypted form. Deleted data can remain in those encrypted backups until they expire, as described in Section 12 of our Privacy Policy. We never restore backups to use deleted data.
Our Data Deletion page explains every way to remove our access and have your data deleted.
Where your data is stored and who processes it
Data from connected accounts is stored primarily in the United States. Our team members may access it remotely from other countries to provide our services. Service providers that process it for us:
- Hostinger: servers for WPrime Connect and our internal platform, in a data center in Boston, Massachusetts, USA.
- Cloudflare R2: encrypted off-site backups, in North American storage.
- Anthropic, PBC: AI processing in the USA, to help our team draft posts and replies and analyze performance. Anthropic does not train its models on our data.
- Telegram: our team's internal approval and alert tool. It receives the client name, the account name and the content of your requests (such as the post or reply text, image, link and the comment excerpt being answered). It is not used for marketing.
Details are in Section 6.13 of our Privacy Policy.
Cookies
WPrime Connect (connect.wprime.studio) uses only strictly necessary cookies: a dashboard session cookie (__Host-wprime_cab, HttpOnly, kept for up to 30 days), short-lived cookies that bind each network sign-in to your browser (expire within about 30 minutes), and a short-lived cookie for the account picker. It uses no analytics or advertising cookies.
Contact
WPrime Web Solutions LLC, an Illinois limited liability company operating under the brand name WPrime Agency Mailing address: 222 W Merchandise Mart Plaza, Suite 1212, Chicago, IL 60654, USA Privacy, disconnection and deletion requests: privacy@wprime.studio General questions: hello@wprime.studio · +1 (708) 887-3040
WPrime Connect is not affiliated with or endorsed by Google, YouTube, Meta, LinkedIn, TikTok or Pinterest.